Shipping

SHIPPING POLICY

1090 Limited

Last updated: December 1st 2025

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from 1090.

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1. WHERE WE SHIP

We offer worldwide shipping. We currently ship to most countries around the world.

If your country is unavailable at checkout, please contact us on help@1090.co.uk and we will help resolve the issue.

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2. SHIPPING COSTS

• Flat rate shipping: $9.99 USD

• Shipping costs are shown at checkout before payment is completed.

• Shipping fees are non-refundable, even if an item is returned.

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3. ORDER PROCESSING TIME

• Orders are processed and dispatched within 24 hours of purchase.

• Orders placed on weekends or public holidays may ship the next business day.

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4. DELIVERY TIME

Estimated delivery time is 3–7 business days, depending on your location.

Delivery times are estimates and not guaranteed. Delays may occur due to:

• Customs clearance

• Courier delays

• Weather or other external factors

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5. TRACKING YOUR ORDER

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can follow your delivery.

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6. CUSTOMS, DUTIES & TAXES

We cover all import duties and tax charged by your country. No hidden costs.

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7. INCORRECT SHIPPING DETAILS

Please ensure that your shipping address is correct at checkout.

1090 is not responsible for:

• Orders lost due to incorrect addresses

• Delivery delays caused by incorrect or incomplete information

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8. LOST, DELAYED & STOLEN PACKAGES

Once an order has been handed to the courier, 1090 is not responsible for:

• Lost packages

• Stolen packages

• Delays caused by the delivery service

If your package appears lost, please contact us and we will assist you in filing a claim where possible.

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9. DAMAGED DURING SHIPPING

If your item arrives damaged:

• Please contact us within 48 hours of delivery

• Include your order number and clear photos of the damage

We will review and arrange a replacement if the damage is verified.

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10. CONTACT US

For all shipping enquiries:

📧 help@1090.co.uk